Return Policy
Last updated: June 7, 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns under the following conditions:
Eligibility: Items must be returned within 7 days of delivery. Products must be unused, unwashed, and in their original condition with all tags attached.
Non-returnable items: Sale items, personalised products, and items marked as final sale cannot be returned or exchanged.
How to return: Contact us via WhatsApp or email with your order number and the reason for return. We will provide you with return instructions. You are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
Refunds: Once we receive and inspect the returned item, we will process your refund within 3–5 business days. Refunds are issued to the original payment method. Cash-on-delivery orders are refunded via bank transfer.
Exchanges: If you would like to exchange an item for a different size or colour, please contact us. Exchanges are subject to stock availability.
Damaged or incorrect items: If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos and we will resolve it promptly at no cost to you.
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